Company Policy

Warranty Coverage​

TechMate provides a limited warranty on eligible repairs. The warranty covers:
   •    Failure of installed replacement parts
   •    Workmanship errors directly related to the repair performed

Warranty duration varies by repair type and is stated on the invoice or receipt.

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Warranty Does NOT Cover

The warranty does not apply to issues caused by:
   •    Physical damage (drops, cracks, impact)
   •    Liquid or moisture exposure
   •    Power surges or electrical damage
   •    Customer tampering or unauthorized repair attempts
   •    Software issues not related to the repair
   •    Pre-existing internal or motherboard damage

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Warranty Conditions
   •    The device must be returned in the same condition as when released
   •    Warranty is void if the device is opened or repaired by another party
   •    Proof of service (invoice or receipt) is required

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Assessment

All warranty claims are subject to inspection. If the issue is confirmed to be covered, TechMate will repair or replace the affected component at no additional charge.

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